Thank you for shopping with us. We are committed to providing you with a seamless shopping experience. Please review our delivery policy below:
1. Shipping Methods:
We offer standard shipping for all orders within Brazil and Spain using reputable carriers. Expedited shipping options may also be available at an additional cost.
2. Processing Time:
Orders are typically processed within 10 business days from the date of purchase. Please note that orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Time:
Once your order has been processed, please allow 7 business days for standard shipping delivery within Brazil and Spain. Shipping times may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.
4. Shipping Costs:
Shipping costs will be calculated at checkout based on your delivery location. Any applicable taxes or duties will also be included in the total shipping cost.
5. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
6. Delivery Address:
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Any additional shipping charges incurred due to incorrect address information will be the responsibility of the customer.
7. Delivery Delays:
While we make every effort to deliver your order within the estimated timeframe, please note that delivery delays may occur due to factors beyond our control. We appreciate your patience and understanding in such situations.
8. International Shipping:
At this time, we only offer shipping within Brazil and Spain. If you wish to get international shipping to other countries, please get in touch with us via email at hello@vetormag.com.
9. Contact Us:
If you have any questions or concerns regarding our delivery policy, please feel free to contact our customer service team at hello@vetormag.com.
Sincerely,
Vetor Team